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The Glue Principle™: Why Protocols Alone Can't Fix Healthcare Handoffs
For decades, healthcare organizations have poured resources into the same handoff solutions: better checklists, smarter templates, more policies.
The Relay Race Methodology™: A New Way to See Handoffs
In a relay race, both runners care about one thing: getting the baton safely to their teammate, because your success is my success.
My story that led to my aha moment - Relay Race Methodology
My TEDx talk, We Forgot We're on the Same Team, is now live.
I survived one of the rarest injuries in medical literature, caused not by a procedure, but by a miscommunication between two hospitals.